Shipping Information
Our Shipping Partners & Coverage Areas
Central Israel (המרכז)
Partner 1Coverage Areas:
- Tel Aviv - תל אביב
- Ramat Gan - רמת גן
- Petah Tikva - פתח תקווה
- Rishon LeZion - ראשון לציון
- Holon - חולון
- Bnei Brak - בני ברק
- Herzliya - הרצליה
- Netanya - נתניה
- Rehovot - רחובות
North & South (צפון ודרום)
Partner 2North (צפון) Coverage:
- Haifa - חיפה
- Acre - עכו
- Nahariya - נהריה
- Karmiel - כרמיאל
- Tiberias - טבריה
- Nazareth - נצרת
- Kiryat Shmona - קריית שמונה
South (דרום) Coverage:
- Beer Sheva - באר שבע
- Ashdod - אשדוד
- Ashkelon - אשקלון
- Eilat - אילת
- Dimona - דימונה
- Sderot - שדרות
Smart Lockers (לוקרים חכמים)
Partner 3Available Locations:
- Shopping Centers - מרכזי קניות
- Gas Stations - תחנות דלק
- Supermarkets - סופרמרקטים
- Train Stations - תחנות רכבת
- Universities - אוניברסיטאות
Benefits:
- 24/7 pickup availability
- Secure and contactless
- SMS notification when ready
- 3 days storage time
Shipping Cost Calculator
Shipping Policies
📦 Processing Time
Orders are processed within 1-2 business days. Orders placed after 2 PM will be processed the next business day.
📍 Tracking
All orders include tracking. You'll receive SMS and email updates with your tracking number once shipped.
🏠 Delivery Attempts
Our carriers will attempt delivery twice. After two failed attempts, packages will be held at the local post office for pickup.
🌍 International Shipping
We currently ship within Israel only. International shipping coming soon!
📅 Business Days
Delivery times are in business days (Sunday-Thursday). No deliveries on Friday, Saturday, or holidays.
💳 Payment on Delivery
Cash on delivery available for orders under ₪1,000 with an additional ₪10 fee.
Shipping FAQ
How do I qualify for free shipping?
Simply add items to your cart totaling ₪300 or more, and shipping will be automatically free at checkout!
Can I change my delivery address after ordering?
Yes, if your order hasn't been shipped yet. Contact us immediately at 054-717-7226.
What happens if I'm not home during delivery?
The carrier will leave a note with pickup instructions. For locker delivery, your package will wait for you for 3 days.
Do you deliver to PO boxes?
We deliver to physical addresses only. Smart lockers are a great alternative to PO boxes!
Need Help with Shipping?
Our customer service team is here to assist you with any shipping questions.