Frequently Asked Questions
1. How can I create an account on the website?
To create a new account, click on the "Register" button at the top of the page, then enter your personal information and click "Create Account". You'll receive a confirmation email to verify your account.
2. What payment methods are available?
We accept multiple payment methods for your convenience:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- Cash on Delivery (COD)
- Bank Transfer
- PayPal
- Digital Wallets (Apple Pay, Google Pay)
3. How long does delivery take?
Delivery times vary based on your location and selected shipping method:
- Standard Shipping: 2-5 business days
- Express Shipping: 1-2 business days
- International Shipping: 7-14 business days
You'll receive a tracking number once your order ships.
4. Can I return or exchange a product?
Yes! We offer a hassle-free return and exchange policy:
- Returns accepted within 14 days of delivery
- Products must be in original condition with tags attached
- Original packaging and receipt required
- Refunds processed within 5-7 business days
To initiate a return, visit our Returns Center or contact customer service.
5. How can I contact customer service?
Our customer service team is here to help! You can reach us through:
📧 Email: support@buyexpressnow.com
📞 Phone: 054-717-7226
💬 WhatsApp: Click to chat
🕐 Hours: Sunday-Thursday, 9:00 AM - 6:00 PM (IST)
Can't find what you're looking for? Contact us directly and we'll be happy to help!